Dual Seal Guarantee
Guarantees
Any modification to the Dual Seal/Dual Therm/Dual Span range of double glazed units after receipt (eg. application of films, application of profiles) will invalidate our guarantee.
We do not recommend the use of edge tapes with sealed double glazed units as this practice can lead to the premature failure of the sealed unit due to water being trapped between the tape and the edge seal. However, if we are asked to provide such units for handling or identification purposes we stipulate the tape must be removed prior to glazing.
DUAL SEAL GLASS LTD will not be reponsible for any of the costs involved in replacing units that have found to have failed and are found to be still edge taped, the cost of the replacement units, deglazing, reglazing and any other associated costs will have to met by others.
DUAL SEAL GLASS LTD guarantees against defects in materials causing condensation or the formation of deposits of dust inside the double glazed units, thus impairing their optical quality, for a period of 5 years from the date of production.
This warranty is only valid if our instructions regarding installation and glazing of the double glazed units are fully complied with see Glazing Section.
Our warranty does not apply to:
- Broken or cracked units
- Glazing which has not been specified, transported, stored, handled, installed, cleaned and used in accordance with our directions.
- Replacement glazing, after the warranty period for the original glazing has expired.
Warranty certificates are available on request.
Extended commercial warranties are available please discuss with Technical Sales Office.
